You have opted for a premium subscription to one of our online dating platforms and, as such, a fee has been incurred for this service. This may re-bill, depending on the type of subsription that you have opted for. 

Why does my bank statement have a charge for Cintiletonepay?



Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

©, All Rights Reserved. is operated by Cintilet Limited.
Suite 10, Anglesea House, 63 Carysfort Avenue, Dubin, Ireland, A94 X209

At Cintiletonepay, we produce the highest level of global dating solutions for users to explore secure online channels in search of romantic relationships. 

Should you wish to learn which site your subscription is associated with, please provide us with the email address for your account. 

Submit a Query

“Why am I being charged?”

You are being charged a regular fee in accordance with an ongoing premium membership with one of Cintiletonepay's dating platforms. 

“I am trying to pay. Why is my card being declined?”

Cintiletonepay's sites can sometimes be categorised as being of sensitive nature. As such, banks occassionaly deny transactions due to checks they undertake. If you contact them, you will be able to continue with your payment. 

You are able to cease any mobile billing payments by texting STOP to 89595 at any time. 

“I pay via my mobile phone provider. How do I cancel?”

“How do I cancel my subscription?”

Subscriptions to Cintiletonepay's services can be stopped at any time via your Membership settings on the site. 

“What are the benefits of VIP Membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

How can I pay for membership?

Visit the membership section on the site to view all VIP and upgrade options for your account.